As a user of the BigDogPetFood online store, you have the right to be informed about how we collect, use, and protect your personal data. This policy describes the categories of data we process, the purposes of processing, your rights, and how to contact us regarding any privacy-related questions.
We collect the data you provide directly through the forms on the site: name, email address, phone number, and the content of the message. We also automatically record your IP address, browser type, operating system, and pages visited, through cookies and web analytics tools.
Your data is used exclusively to respond to your requests, process orders, and improve your browsing experience. We do not sell, rent, or share your personal information with third parties for commercial purposes, except for essential service providers (hosting, payment processing, delivery).
You have the right to request access to your data, rectification, deletion, or portability. You may also object to processing or withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise your rights, please contact us at the email address below.
We use essential cookies for the site's operation and analytics cookies to understand how you interact with our content. You can manage cookie preferences from your browser settings. Refusing cookies may affect the functionality of certain sections of the site.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. Data is stored on secure servers, and access is limited to authorized personnel.
This policy may be updated periodically. Last updated: October 15, 2023. For any questions, requests, or complaints regarding privacy, please write to us at the email address below.
For any requests regarding your personal data, please contact us at the email address: info@bigdogpetfood.com or at the postal address: B-dul. Sinaia no. 67, bl. 5, et. 2, ap. 09. You can also call the phone number: 0722879405.